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Ada Miao
01-06-2015, 02:56 AM
Some people have been experiencing problems connecting to the App Store on iOS devices. You might get a message along the lines of “Cannot connect to the iTunes Store. An unknown error has occurred.” Here are potential solutions. :cool:
Potential solutions:

To begin with make sure that you don’t have a connection problem. Make sure that Wi-Fi is on and you are in range, or that your cellular data is on via Settings > General > Cellular.


If you are using Wi-Fi try turning your router off and on again and make sure that the connection is working on another device. You may as well try turning your iOS device off and on again as well.


Go to Settings > General > Date & Time and make sure the settings are correct. You may want to try toggling Set Automatically on and off.


Go to Settings > General > Software Update and make sure you have the latest version of iOS.


Go to Settings > General > Reset > Reset all settings and set the connection up again from scratch.

Have a try next time when you meet with the connection failure problem. :o:o